Shipping & Delivery - Haley James

HALEY JAMES

Shipping & Delivery

Shipping

We work with an on-demand order fulfillment company with facilities worldwide. We try to make and ship our products from the closest facility to you to keep our carbon footprint low.

Delivery

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days

Covid-19 Update:
Our fulfillment times [for all products/t-shirts/phone cases/etc.] may be longer than usual and may
continue to increase until things get back to normal. We’re seeing delays in our supply chain,
including distributors and shipping carriers as the entire industry is grappling with challenges.

Customs Charges

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your
purchases.

Didn't Receive Your Order?

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at info@itshaleyjames.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Contact us at info@itshaleyjames.com or here on our contact page for any questions you may have.

Need Help?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days

Covid-19 Update:
Our fulfillment times [for all products/t-shirts/phone cases/etc.] may be longer than usual and may
continue to increase until things get back to normal. We’re seeing delays in our supply chain,
including distributors and shipping carriers as the entire industry is grappling with challenges.

I'm Haley James!

I’m a multi-passionate & purpose-driven entrepreneur, non-profit founder, chronic illness activist & advocate, podcaster, speaker & healthy home interior designer – but really I’m just a girl trying to find her way, who loves making things that I hope matter & make a positive difference in people’s lives!

After being sick for 10 years with over 20 chronic & rare conditions, needing a feeding tube and weekly infusions to survive, I learned how short & fragile life is. As I began to heal, I realized all I really wanted to do with my time was pay forward all the love, support & help that others gave me in my time of need.

So that’s what I try to do here: share my story and journey to help inspire, empower, and equip others to turn their struggles into their strengths and create a life they truly love—filled with passion, purpose, and positive impact—while I work to do the same! I hope you’ll join me!

How To Get Around!

MY FAVES

I'm Haley James!

I’m a California-based purpose-driven, multi-passionate entrepreneur, chronic illness & rare disease advocate, speaker, podcaster, designer, YouTuber, content creator and really, at my core, just a woman who wants to love & help people!

More specifically though, I’m here to love & help support YOU by inspiring, empowering and equipping you to overcome your obstacles, pursue your passions, step into your purpose and create a life you truly love so you can use your stories and gifts to make a positive impact in the lives of others!

I hope you’ll join me!

How To Get Around!

MY FAVES

I'm Haley James!

I’m a California-based purpose-driven, multi-passionate entrepreneur, chronic illness & rare disease advocate, speaker, podcaster, designer, YouTuber, content creator and really, at my core, just a woman who wants to love & help people!

More specifically though, I’m here to love & help support YOU by inspiring, empowering and equipping you to overcome your obstacles, pursue your passions, step into your purpose and create a life you truly love so you can use your stories and gifts to make a positive impact in the lives of others! I hope you’ll join me!

How To Get Around!

MY FAVES

THANKS FOR BEING HERE – I LOVE YOU, I MEAN IT ♡

THANKS FOR BEING HERE – I LOVE YOU, I MEAN IT ♡