We work with an on-demand order fulfillment company with facilities worldwide. We try to make and ship our products from the closest facility to you to keep our carbon footprint low.
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days
Covid-19 Update:
Our fulfillment times [for all products/t-shirts/phone cases/etc.] may be longer than usual and may
continue to increase until things get back to normal. We’re seeing delays in our supply chain,
including distributors and shipping carriers as the entire industry is grappling with challenges.
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your
purchases.
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at info@itshaleyjames.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
Contact us at info@itshaleyjames.com or here on our contact page for any questions you may have.
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days
Covid-19 Update:
Our fulfillment times [for all products/t-shirts/phone cases/etc.] may be longer than usual and may
continue to increase until things get back to normal. We’re seeing delays in our supply chain,
including distributors and shipping carriers as the entire industry is grappling with challenges.
I’m a purpose-driven entrepreneur, non-profit founder, chronic illness, activist & advocate, podcaster, public speaker and healthy home interior designer!
BUT – that’s not really who I am, it’s what I do.
While that gives you some context, it doesn’t show you my heart or story or how I can help you – and that’s WAY more important – so let me tell you!
After being sick for 10 years with over 20 chronic & rare conditions, needing a feeding tube & weekly infusions to survive, I learned how short & fragile life really, really is. As I began to heal, I realized what I really wanted to do was to create a life I truly loved every little bit of & I knew that for me, that meant finding a way to take my pain and turn it into passion, purpose & positive impact so I could pay forward all the love, support, and help that others gave me in my time of need.
So that’s what I try to do here: share my story and journey to help inspire, empower, and equip others to turn their struggles into their strengths and create a life they truly love—filled with passion, purpose, and positive impact—while I work to do the same! I hope you’ll join me!
I’m a purpose-driven entrepreneur, non-profit founder, chronic illness, activist & advocate, podcaster, public speaker and healthy home interior designer!
BUT – that’s not really who I am, it’s what I do.
While that gives you some context, it doesn’t show you my heart or story and that’s way more important – so let me tell you!
After being sick for 10 years with over 20 chronic & rare conditions, needing a feeding tube & weekly infusions to survive, I learned how short & fragile life really, really is. As I began to heal, I realized what I really wanted to do was to create a life I truly loved every little bit of & I knew that for me, that meant finding a way to take my pain and turn it into passion, purpose & positive impact so I could pay forward all the love, support, and help that others gave me in my time of need.
So that’s what I try to do here: share my story and journey to help inspire, empower, and equip others to turn their struggles into their strengths and create a life they truly love—filled with passion, purpose, and positive impact—while I work to do the same! I hope you’ll join me! Thanks so much for being here! I love you, I mean it.
I’m a purpose-driven entrepreneur, non-profit founder, chronic illness, activist & advocate, podcaster, public speaker and healthy home interior designer!
BUT – that’s not really who I am, it’s what I do.
While that gives you some context, it doesn’t show you my heart or story and that’s way more important – so let me tell you!
After being sick for 10 years with over 20 chronic & rare conditions, needing a feeding tube & weekly infusions to survive, I learned how short & fragile life really, really is. As I began to heal, I realized what I really wanted to do was to create a life I truly loved every little bit of & I knew that for me, that meant finding a way to take my pain and turn it into passion, purpose & positive impact so I could pay forward all the love, support, and help that others gave me in my time of need.
So that’s what I try to do here: share my story and journey to help inspire, empower, and equip others to turn their struggles into their strengths and create a life they truly love—filled with passion, purpose, and positive impact—while I work to do the same! I hope you’ll join me! Thanks so much for being here! I love you, I mean it.
THANKS FOR BEING HERE – I LOVE YOU, I MEAN IT ♡
THANKS FOR BEING HERE – I LOVE YOU, I MEAN IT ♡
THESE EMAILS I SEND – I PROMISE – FEEL LIKE LETTERS FROM A FRIEND
I love connecting with people in this community! It’s my favorite thing that I get to do and this is one of the places I love to do it!
I only ever want to send you things I truly believe in my heart will serve you, support you, equip you, empower you and make you feel seen, heard & loved! Which to me means 0% spam & 100% all good things!
As a welcome gift, you’ll instantly unlock a 10% discount on your first crewneck, gain immediate access to my most popular free guide and of course friendship with me and this community! I can’t wait to have you!
THESE EMAILS I SEND – I PROMISE – FEEL LIKE LETTERS FROM A FRIEND
I love connecting with people in this community! It’s my favorite thing that I get to do and this is one of the places I love to do it!
I only ever want to send you things I truly believe in my heart will serve you, support you, equip you, empower you and make you feel seen, heard & loved! Which to me means 0% spam & 100% all good things!
As a welcome gift, you’ll instantly unlock a 10% discount on your first crewneck, gain immediate access to my most popular free guide and of course friendship with me and this community! I can’t wait to have you!
THESE EMAILS I SEND – I PROMISE – FEEL LIKE LETTERS FROM A FRIEND
As a welcome gift, you’ll instantly unlock a 10% discount on your first crewneck, gain immediate access to my most popular free guide and of course friendship with me and this community! I can’t wait to have you!