Refund & Returns Policy

Returns & Exchanges

At this time, we are unable to accept returns or exchanges. If you are unhappy with your item and/or there seems to be an issue with your item, please absolutely let us know and we will do everything we can to work with you to make it right for you 🙂

You can contact us via email (info@itshaleyjames.com) or via our contact page here with any questions or concerns.

Cancellations

We accept cancelations within the first 2 hours after placing your order, but are unable to after that window. This is because it is immediately sent over to begin processing and fulfillment at our center and once that process begins – there is no way to cancel or change any of the information on the order.

Please contact us if you have any problems with your order within that time frame – and if it is after that time frame we will be unable to make any changes.

Shipping & Retruns

If it is decided that you were sent an item that is damaged or incorrect – we will provide the return information when you contact us. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need Help?

Contact us at info@itshaleyjames.com or here on our contact page for questions related to refunds and returns.

THESE EMAILS I SEND – I PROMISE – FEEL LIKE LETTERS FROM A FRIEND

Come Be Part Of The Bloom!

I love connecting with people in this community! It’s my favorite thing that I get to do and this is one of the places I love to do it!

I only ever want to send you things I truly believe in my heart will serve you, support you, equip you, empower you and make you feel seen, heard & loved! Which to me means 0% spam & 100% all good things!

As a welcome gift, you’ll instantly unlock a 10% discount on your first crewneck, gain immediate access to my most popular free guide and of course friendship with me and this community! We can’t wait to have you!

THESE EMAILS I SEND – I PROMISE – FEEL LIKE LETTERS FROM A FRIEND

Come Be Part Of The Bloom!

I love connecting with people in this community! It’s my favorite thing that I get to do and this is one of the places I love to do it!

I only ever want to send you things I truly believe in my heart will serve you, support you, equip you, empower you and make you feel seen, heard & loved! Which to me means 0% spam & 100% all good things!

As a welcome gift, you’ll instantly unlock a 10% discount on your first crewneck, gain immediate access to my most popular free guide and of course friendship with me and this community! We can’t wait to have you!

THESE EMAILS I SEND – I PROMISE – FEEL LIKE LETTERS FROM A FRIEND

Come Be Part Of
The Bloom!

I love connecting with people in this community! It’s my favorite thing that I get to do and this is one of the places I love to do it!

I only ever want to send you things I truly believe in my heart will serve you, support you, equip you, empower you and make you feel seen, heard & loved! Which to me means 0% spam & 100% all good things!

As a welcome gift, you’ll instantly unlock a 10% discount on your first crewneck, gain immediate access to my most popular free guide and of course friendship with me and this community! We can’t wait to have you!

YAY! I'm So excited to have you joining this community!

As promised here is your first welcome gift! Just click below and it’ll automatically download!

Also, be sure to check your email to make sure you received my welcome email that has your 10% off discount code so you can get another gift for yourself because you deserve it!

YAY! I'm So excited to have you joining this community!

As promised here is your first welcome gift! Just click below and it’ll automatically download!

Also, be sure to check your email to make sure you received my welcome email that has your 10% off discount code so you can get another gift for yourself because you deserve it!

YAY! I'm So excited to have you joining this community!

As promised here is your first welcome gift! Just click below and it’ll automatically download!

Also, be sure to check your email to make sure you received my welcome email that has your 10% off discount code so you can get another gift for yourself because you deserve it!